Effective Date: September 10, 2024

Overview

Regal Custom Builders (referred to as “we,” “our,” or “us”) provides this privacy notice to inform you of how we handle personal information collected through communications and interactions with us, including phone, email, and visitors to regalcustombuilders.com and any websites operated by us that link to this notice (“site” or “sites”).

This notice (together with our Cookie Notice) explains how personal data, personally identifiable information, or personal information (“personal data”) collected via our sites is processed. This notice does not apply to personal data collected offline or data processed in our role as a service provider for customers.

Information We Collect About You

We collect and process the following personal data:

(i) Information you provide to us:
This is information you voluntarily provide by filling out forms on our site or through communication with us via phone, email, or other channels. This includes data you provide when you request information about our services, or when you report issues. This may include: Name, address, email address, and phone number, Information provided during employment applications, such as demographic data, education, and work history,
Usernames, passwords, and other data uploaded through our customer portal

(ii) Information we collect automatically:
For site functionality and performance monitoring, we may automatically collect and process certain data, including: IP address, browser type/version, time zone, operating system, and platform, Site usage data such as URL clickstream, page interactions, and methods used to navigate away from pages

(iii) Information from third parties:
We may receive additional data from third-party sources, which may include service providers and marketing partners, in compliance with applicable law.

Disclosure of Your Information

We may share your personal data under the following circumstances, in compliance with applicable law:

(i) Third-party service providers: We work with service providers who process data on our behalf, ensuring they adhere to stringent security measures. These third parties help us maintain the site, analyze traffic, and provide services.

(ii) Legal or regulatory requirements: We may disclose personal data to comply with legal obligations, respond to law enforcement requests, protect the rights or safety of our company, employees, customers, or others.

International Data Transfers

Personal data may be transferred to locations outside of your country for processing by employees, representatives, or service providers. We ensure that these international data transfers are conducted in compliance with applicable data protection laws, including the use of standard contractual clauses or other appropriate safeguards.

Contact and Complaints

If you have questions, comments, or concerns about this privacy notice or our data processing practices, please contact us at privacy@regalcustombuilders.com. You may also have the right to raise a complaint with the relevant privacy regulator in your jurisdiction.

Changes to this Privacy Notice

We reserve the right to modify this notice periodically. Any significant changes will be communicated through our site. Continued use of our services following changes indicates acceptance of the updated notice.